CONCEPCION INDUSTRIAL CORPORATION

As the leading air-conditioning and refrigeration business in the Philippines, Concepcion Industrial Corporation and its affiliates (collectively referred to as “CIC”) seriously commits itself to the protection of your privacy rights. This Data Privacy Notice contains a summary of our policies regarding the collection, use, storage, disclosure, and disposal of our data subjects' personal data which we receive and collect from our data subjects through our authorized representatives, contact center channels, official websites, web-based and mobile-based applications, and other forms of communications. In relation thereto, we endeavor to obtain your informed consent to continue processing your personal data under the terms provided hereunder.

Collection and Processing of Personal Data

We collect and process our data subjects' personal data only upon their affirmative consent and in accordance with the Data Privacy Act. In the usual course of our business activities, we collect the following personal data from our data subjects: full name, age, gender, home address, email address, contact numbers.

When our data subjects provide us with personal data by which they can be reasonably identified, they can be assured that their personal data will be used only for purposes as mentioned herein, the relevant Terms and Conditions governing their relationship with us, and in accordance with our Privacy Policy.

We collect data subjects' personal data from the following sources: (1) Personal Information Sheet (paper, computer or online-based); (2) information we collect from data subjects when they contact us through our authorized representatives and contact centers, email, mobile applications or services, and other online and mobile platforms; and (3) information we collect about our data subjects from public records and from other available sources authorized to disclose such information.

We use a third-party service to analyze the web traffic data for us. This service uses cookies. Data generated is not shared with any other party. The following web traffic data are analyzed:

  • Your IP address
  • The search terms you used
  • The pages and internal links accessed on our site
  • The date and time you visited the site
  • Geolocation
  • The referring site or platform (if any) through which you clicked through to this site
  • Your operating system
  • Web browser type

All our data subjects' personal data, which are collected with their consent, and other information with regard to their transactions with us shall be disclosed and used only pursuant to a legitimate purpose and to authorized recipients. Personal data may be combined and processed: (1) for business/client development, (2) for improvement of our products and services, (3) for communicating with our customer or employee data subjects, and (4) for sales, marketing, aftermarket, and research and development purposes.

We may also disclose our data subjects' personal data to: (1) our third party service providers that perform business operations on our behalf; (2) partners who collaborate with us to provide services to our data subjects; or (3) business partners that provide joint communications that we hope our data subjects find of interest through processing of the following: (a) our data subjects' Internet Protocol address; (b) search terms used; (c) pages and internal links accessed on our site; (d) date and time of visit of the site; (e) geolocation; (f) referring site or platform (if any) through which our data subjects clicked through to this site; (g) operating system; (h) web browser type; or (i) type of device used. Third party providers and partners are covered by appropriate privacy agreements and contracts.

We protect our data subjects' personal data through organizational, procedural, and technical security measures. We ensure that only authorized employees and third party service providers, who have undertaken to satisfy our information security and data privacy requirements are allowed to process our data subjects' personal data. While we warrant that due diligence is exercised to guarantee privacy of our data subjects' personal data, note that no data transmission conducted over the internet and/or through electronic channels can be guaranteed to be absolutely secure. Your personal data shall be stored in our secure database for ten (10) years. Thereafter, physical and electronic records shall be disposed.

Your Rights as a Data Subject

  • The Right to be Informed - This Data Privacy Notice honors your right to be informed of whether personal data pertaining to you will be, are being, or were processed, including its disclosure to third parties, if any. As you will see above, we endeavored: i) to provide you with a description of the personal data we collect and process pursuant to purposes enumerated above; ii) to obtain your consent; iii) to explain the scope and method of the collection and sharing; and iv) the recipients of the personal data collected and shared;
  • The Right to Object - You have the right to object to the sharing of your data. Should there be any changes in the information provided to you in this Data Privacy Notice, you shall be informed of such changes and your consent thereto obtained before such changes are implemented.
  • The Right to Withdraw Consent Anytime - You have the right to withdraw your consent to this Data Privacy Notice anytime.
  • The Right to Access, Rectification, Erasure and/or Blocking - You have the right to request for a copy of any personal data we hold about you, including the sources from which such data was collected and to whom the same is shared, if any. You may ask it from us through the contact information provided below and we will provide it in a machine-readable format. You have the right to have it corrected or revised if you think it is inaccurate or incomplete, subject to the submission of sufficient proof establishing the same. You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data should you a) discover that it is incomplete, outdated, false, unlawfully obtained, used for an unauthorized purpose, no longer necessary for the abovementioned purposes; b) withdraw your consent thereto; or c) discover violations of your right as a data subject.

Contact Us

If you have any comments or questions or if you wish to access, correct, update or ask for a copy of personal information we hold about you, or if you have questions about CIC's privacy practices in general, please email dpo@cic.ph.

Conformity

By signing in the applicable form, logging in or opting to use our online services, you confirm that you have been fully informed of CIC's processing activities with respect to the personal data we have collected from you, that you completely understand the terms thereof, and that you hereby freely consent thereto.