Warranty and Return Policies

Class B units are sold on an “As is, where is” basis, which may or may not have the following: panel discoloration, dents, scratches and other aesthetic issues.

All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns can be processed within 7 days from date of receipt.

Warranty provisions:

• Parts and Labor – 6 months
• Compressor – 1 year
• Installation (only if done by a CIC accredited installer)

Warranty exclusions:

• Class B items are not covered by warranty on plastic parts and other aesthetic issues
• Unit must be installed only by an accredited installer. Otherwise, the warranty shall be void.
• No return unless unit is proven defective by our authorized service center. See refund and return policy for more info.

Class C Warranty Policy

Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.

• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.

Class B units are sold on an “As is, where is” basis, which may or may not have the following: panel discoloration, dents, scratches and other aesthetic issues.

All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns can be processed within 7 days from date of receipt.

Warranty provisions:

• Parts and Labor – 6 months
• Compressor – 1 year
• Installation (only if done by a CIC accredited installer)

Warranty exclusions:

• Class B items are not covered by warranty on plastic parts and other aesthetic issues
• Unit must be installed only by an accredited installer. Otherwise, the warranty shall be void.
• No return unless unit is proven defective by our authorized service center. See refund and return policy for more info.

Class C Warranty Policy

Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches, and other aesthetic issues.

• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed 9exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.

Exclusions from Warranty

• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.
  

Class C Warranty Policy

Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.

• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes 6 months warranty for system, parts and labor then 1 year for the compressor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.

Class C Warranty Policy

Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.

• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.

Class B units are sold on an “As is, where is” basis, which may or may not have the following: panel discoloration, dents, scratches and other aesthetic issues.

All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns can be processed within 3 months from date of receipt.

Warranty exclusions:

• Class B items are not covered by warranty on plastic parts and other aesthetic issues
• Unit must be serviced only by an authorized service center. Otherwise, the warranty shall be void.
• No return unless unit is proven defective by our authorized service center. See refund and return policy for more info.

Class C Warranty Policy

Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.

• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.

• Class C Warranty Policy
  
  Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.
  
  
• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
  
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
  
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.

• Class C Warranty Policy
  
  Class C units are sold on an “As is, where is” basis, which will have the following: panel discoloration, dents, scratches and other aesthetic issues.
  
  
• All items are quality inspected before dispatch. Returns will only be allowed if the unit is proven defective by our authorized service center. Qualified returns is allowed within 7 days from the date of receipt if the unit is proven defective and irreparable by an authorized service center.
• Includes a 1-year warranty on cooling system parts and labor. A valid proof of purchase is required to claim warranty coverage.
• Servicing must be performed exclusively by authorized service centers of Condura, Carrier, Kelvinator, Midea, or Toshiba.
  
  Exclusions from Warranty
  
• No warranty applies to plastic components, panel discoloration, dents, scratches, and other cosmetic issues.